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If the order is cancelled, lost or un-delivered to your preferred location, we will refund the complete order amount including any shipping charges, if paid online.
Orders placed will be delivered in 2 or more days after it ships. The Estimated Delivery Date will send your registered e-mail and mobile number.
We usually ship orders 1-2 business days before the delivery date so that they can reach you on time. In case your order hasn't been shipped within this time please contact our Customer Support so that we can look into it
Please tap on “My Orders” section under main menu of Website to check your order status.
You can find out if AnanthamSilks delivers to your PIN Code using the courier serviceability tool available on the product page. Please tap on “Check Delivery options” and enter your area PIN code in the respective field to get the required information about standard order delivery time and availability of Cash on Delivery for the Product selected.
All orders placed on Anantham Silks are dispatched through our courier partners
AnanthamSilks is always known to be best in super fast delivery
If your item is eligible for Free Store Pickup, it will be noted in your cart. You may choose Free Store Pickup in your cart.
The timing will be 10.00am to 7.00pm
Yes we have door-step delivery
Shipping and their charges are based on the item(s) in your cart and the delivery address
Take a snap of the product mention the order number in the subject and send it to our mail id [email protected]
Our customer care executive will contact you within 24 hours
You can now cancel an order when it is in packed/shipped status, as long as the cancel option is available on Website.Any amount paid will be credited into the same payment mode using which the payment was made
Yes, You can modify the shipping address of your order before we have processed (packed) it..
Go to My Orders and do the cancellation
Payments made via Credit Card, Debit Card, Net Banking you will receive refund into the source account within 7-10 days from the time of order cancellation.
Anantham Silks return and exchange policy gives you an option to return or exchange items purchased on anantham silks for any reason within the specified return/exchange period (check product details page for the same). We only ask that you don't use the product and preserve its original condition, tags, and packaging.
Refund will be initiated after the product has been received at our warehouse and has passed a quality check. If the product does not pass the quality check, we shall ship it back to you.
For additional information read the return and exchange policy
To return a product to Anantham Silks, please follow these steps:
We offers an Easy return policy, wherein you can raise a return/exchange request of a product within 7 days of its delivery.
Contact our Customer Support team via email ([email protected]) within 5 business days of receiving the order.
Provide us with your order ID details and your request to return/replace/refund your order. Kindly email an image of the product and the invoice for our reference.
Customer need to courier our product with in 2-4 business days. We will initiate the refund or replacement process only if the products are received by us in their original packaging with their seals, labels and barcodes
At any time, you can track the status of your exchange requests under “My Orders” of Website
Refund will be initiated with in 7 to 10 days
If you are returning multiple products from a single order then, you will receive a separate Return ID via e-mail for each item. self-shipping the products, you can ship all the products in a single shipment. Please mention the Return IDs for all the products on a single sheet of paper and place it inside the packet.
Return the products within 2-4 days from the request placement date.
Residential/office address, destination address, shipment date, amount and other details should be mentioned.
The information on the receipt should NOT be edited/over-written
You can send the return to any one of the following returns processing facilities depending on your location. Kindly do not send it to on any other address as the package would not be acceptable then. Please address the return shipments to the Branch you purchased the products from, details of which can be found on your order invoice.
Ramanathapuram: Anantham Silks #33,Agraharam Road Ramanathapuram-623501
Kumbakonam: Anantham silks #8/329,Ayekulam Road Kumbakonam
Thanjavur 84/14-B,Annasalai Market Road Thanjavur-613001
If the item you have returned is used, damaged or original tags or MRP tags are missing. In the event that you fail to accept the receipt of the re-shipped item, you shall continue to be not eligible for a refund, and Anantham Silks assumes no liability with respect to the return or refund for the said re-shipped item. For more details, please call our customer care.
We support the following payment options:
1. Cash On Delivery (available in selected pin codes) 2. Credit Card 3. Debit Card 4. Net banking
Cash on Delivery option allows you to pay order value at the time of delivery for all orders between Rs.1000 and Rs. 49999
If you do not see a COD option on your payment page, this may be due to one of the following reasons:
1. Your order value may be less than Rs.1000 or over Rs. 49,999. 2. Our courier partners may not support the Cash on Delivery option for your delivery address.
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