Return & Refund Policy
At Anantham Silks, we strive to ensure that every product delivered meets our quality standards and your expectations. Please read our Return & Refund Policy carefully before making a purchase.
1. Eligibility for Returns
Returns are accepted only if:
• The product received is damaged, defective, or incorrect
• The return request is raised within 48 hours of delivery
• The product is unused, unwashed, and in its original condition with tags and packaging intact
Products that have been worn, altered, washed, or damaged after delivery will not be eligible for return.
2. Non-Returnable Items
The following items are not eligible for return or exchange:
• Customized or stitched products
• Blouses with stitching or alterations
• Products purchased during sale or promotional offers
• Gift cards or complimentary items
3. Return Process
To request a return, customers must contact our support team with:
• Order number
• Product images clearly showing the issue
• Brief description of the concern
Approved return requests will be processed with further instructions for pickup or shipment.
4. Refund Policy
Once the returned product is received and inspected, eligible refunds will be initiated to the original payment method.
Refund processing timelines may vary depending on the payment provider or bank and generally take 7–10 business days.
Shipping charges, if any, are non-refundable unless the return is due to an error from our side.
5. Exchange Policy
Exchanges are subject to product availability. If the requested replacement product is unavailable, a refund or store credit may be provided at our discretion.
6. Cancellation Policy
Orders can only be cancelled before dispatch. Once the order has been shipped, cancellation requests will not be accepted.
7. Contact Us
For return, refund, or exchange related queries, please contact us:
Anantham Silks
Email: estore@ananthamsilks.com
Phone: +91 8925990171