Privacy Policy
At Anantham Silks (Anantham Retail Private Limited), we value the trust you place in us and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard your data when you visit our website or make a purchase with us.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect personal information that you provide to us when you place an order, register on our website, or interact with our services. This may include:
* Name
* Mobile number
* Email address
* Billing and shipping address
* Payment details (processed securely via payment gateways)
We may also collect non-personal information such as browser type, device information, IP address, and browsing behavior to improve user experience.
2. How We Use Your Information
We use the information collected for the following purposes:
* To process and fulfill your orders
* To provide customer support and respond to queries
* To improve our website, products, and services
* To send order updates and transactional communications
* To share promotional offers and updates (only with your consent)
* To prevent fraudulent transactions and ensure secure shopping
3. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
All payment transactions are processed through secure and encrypted payment gateways. We do not store your credit/debit card details on our servers.
4. Cookies & Tracking Technologies
Our website uses cookies to enhance browsing experience, analyze site traffic, and understand customer preferences. Cookies help us:
* Remember your preferences
* Improve website performance
* Provide personalized content and offers
You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.
5. Sharing of Information
We do not sell or rent your personal information to third parties.
However, we may share necessary information with:
* Payment gateway providers
* Shipping and logistics partners
* Legal or regulatory authorities, if required by law
All third parties are required to maintain confidentiality and use the information only for the intended purpose.
6. Marketing Communications
With your consent, we may use your contact details to send you promotional messages, offers, and updates.
You may opt out of receiving such communications at any time by contacting us or using the unsubscribe option.
7. Data Retention
We retain your personal information only for as long as necessary to:
* Fulfill the purposes outlined in this policy
* Comply with legal and accounting requirements
* Resolve disputes and enforce agreements
8. Your Rights
You may request:
* Access to your personal data
* Correction of inaccurate information
* Deletion of your data (subject to legal obligations)
* Withdrawal of consent for marketing communications
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of such third-party sites.
10. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
We encourage you to review this policy periodically.
11. Contact Us
If you have any questions regarding this Privacy Policy, you may contact us at:
Anantham Silks
Address: 33, Agraharam Rd, Ramanathapuram, Tamil Nadu 623501
Email: contact@ananthamsilks.com
Phone: +91 89259 90171